Welcome to the Rate Payer Advocate portal. As Recology applies to increase refuse rates for the City of San Francisco, Public Works has retained an outside company to conduct community outreach, and facilitate public input in the rate application and approval process.

The Rate Payer Advocate exists for one reason: to ensure your voice is heard. On this website, you will find a detailed explanation of the refuse rate review process, the role of the Rate Payer Advocate, upcoming community meetings and hearings, and information about the City agencies and partners working together to achieve our goal of zero waste by 2020.

The Rate Board meetings concluded on Monday, June 19 after hearing objections filed by 13 ratepayers.  The Rate Board unanimously approved the Director’s Recommended Orders and the new rates will go into affect July 1, 2017.

To read the Directors Report and Recommended Orders, click here.

SF Environment

SF Environment defines zero waste as sending nothing to landfill or incineration. SF Environment creates policies that reduce waste, and increase access to recycling and composting. To learn more about SF Environment’s zero waste initiative, click here.

San Francisco Department of Public Works

For more information from Public Works about the refuse rate application and upcoming hearings, please visit their website here. To review the Staff Report relased April 13, 2017, please click here.


For more information about Recology, please visit their website here.