Welcome to the Ratepayer Advocate SF (RPA) portal. The RPA exist for one reason. To ensure your voice is heard. Here you will find a detailed explanation of the refuse rate review process, RPA’s role in the refuse rate application process, why is there a refuse rate, a calendar of community meetings and hearings, information on San Francisco Public Works, Department of San Francisco Environment goal of zero waste by 2020, and answers to all your questions about the refuse rate increase.


Why the propose refuse increase?
Recology, submitted a draft application to the City of San Francisco for a rate adjustment to become effective July 1, 2017.Recology’s application outlines a rate structure that supports the City’s Zero Waste goals and provides customers with new programs to support diversion efforts. The rate application accounts for infrastructure improvements to the City’s recycling and composting facilities, new and improved collection services, and a new reporting structure that will comply with CalRecycle reporting guidelines.

The draft application proposes a rate adjustment of 16.65%, resulting in a monthly increase of $5.82 for a typical residential customer. Many apartment buildings and commercial customers will be able to mitigate a significant portion of this change by right-sizing their containers based on material type and volume.

Funds will be invested in the following programs:

  • Update facilities processing technologies and infrastructure to accommodate increased      volumes of recyclables and adhere to new state composting regulations;
  • Purchase new trash and recycling bins to increase recycling participation and decrease landfill material volumes;
  • Maintain a new 5-year labor agreement with our union partners;
  • Account for a new 15-year landfill disposal agreement;
  • Establish new outreach and education programs.
    To find more information about the draft rate application, Please click on link below that will direct you to Recology’s website.


Goal of Zero Waste by 2020
San Francisco has implemented incentives to help achieve the goal of zero waste by 2020.  In order to reach this goal, San Francisco Public Works and the San Francisco Department of the Environment are investing in resources. To learn more about the incentives and solutions to Zero Waste, click here.